The Emporium Plovdiv - MGALLERY The Best 5-Star Boutique Hotel on The Balkans for 2022

Such welcoming staff working in reception who were kind, polite, attentive and always greeted me every time I left or entered the building. They went the extra mile to ensure my stay was the best it could be and I was even hand delivered a plate of macaroons, a complimentary drinks voucher for myself and my family and the loveliest handwritten note on behalf of all the staff there by Ivan, the reception manager for my graduation from the medical university. Alexander, Eli and Freya were equally so welcoming and collectively went above and beyond to ensure a high standard of attention and care was provided which really made my stay memorable. It's clear to see that a high level of professionalism is instilled in all those that work in this establishment and I would 100% recommend anyone visiting Plovdiv in search of a comfortable, relaxing stay to book this hotel. The rooms themselves are beautifully aesthetic with the highest quality bedding I've ever experienced, making for such a pleasant night's sleep. The rooms also take full advantage of all the modcons with touchscreen controls for the lights and climate control which really elevates the experience. The power shower was excellent and so enjoyable, spacious with different modes and very clean. The standard of room service was excellent and the rooms were entirely spotless, I couldn't find any faults. My expectations were met and exceeded and I wouldn't hesistate to return should I ever visit Plovdiv in the future.

I loved thr behavior of the staff, how clean it was, the way everything was placed. Greetings to the front office manager, what a Legend! Ivan Ivanov , you are the man, respect G!

The interior design of the rooms is modern, technological and comfortable Staff was very friendly

Modern, clean, excellent location, nice breakfast, friendly stuff

Highly recommendable for all wishing to stay in a newly built, elegant hotel with fabulous design. The hotel is located a short walk from the Old Town and ticks all the boxes for a relaxing and chic stay: rooms are ultra modern and comfy, staff very nice, restaurant and breakfast are a top choice. will go back again.